Sales conditions

General

All products delivered by DCM SISTEMES to the buyer, a personal or legal entity, shall agree with the following general sales conditions, excluding expressly whatever other conditions presented by the buyer in their purchasing orders, their demanded offers or any other related document. Other conditions will be accepted only when requested in written by the buyer and with previous acceptance of DCM Sistemes.

Purchasing orders acceptance

The purchasing order acceptance by DCM Sistemes guarantees the delivery of the related products, unless major force reason. The buyer acquires the expressly commitment to purchase these products according to the present general sales conditions.

Prices

The prices for the related products are net prices and delivered in our store premises, not including neither packaging and transport costs nor insurance. The indicated prices in the offers would be valid for the period indicated in such offer. When it does not exist a previous offer, the invoice prices would be the current ones in the moment of its expedition. The prices could be indicated (Index-linked) with the Euro parity with regard to purchasing currencies for the related products.

Delivery conditions

The sent products travel always on account and risk of the buyer, still in case of being sent free of charges. In case of damages, the buyer should claim to the transportation company. If the buyer wishes, and to his total charge, the products can be sent insured. The claims relating to incomplete or erroneous deliveries of products must be made in the time of 10 days from the expedition date and must be accompanied with the delivery note. The claims relating to the invoiced but not delivered products must be also done in the space of 10 days from the date of the invoice and the invoice number will have to be mentioned or be attached by a photocopy of the same one. THE CUSTOMER SHOULD REJECT ANY DAMAGED PACKAGE THAT COULD BE DELIVERED.

Property

The products sent to the buyer will continue being a property, with all rights reserved, of DCM Sistemes, up to the total cancellation of the related invoices.

Returns, claims

Before returning any goods to DCM Sistemes, whatever the reason is, the client will have to contact DCM Sistemes to obtain a Returning Authorization Number ("RMA"). All the goods will be returned at expenses of the client and in its original packing without any damage. The client is responsible for returning the products in good condition to DCM Sistemes and for preserving a delivery proof of the above-mentioned returned products. DCM Sistemes operates on a basis of 30 days return. In order to accept these bases, the products must be returned for their reception at DCM Sistemes between 30 calendar days following their expedition. The client must return the goods indicating clearly the client's account number, the purchasing order number and the RMA number to DCM Sistemes, at:

DCM SISTEMES
Pol. Ind. 'El Oliveral' c/ x
46190 Ribarroja del Turia - Valencia (Spain).

If for any reason the products are returned after 30 calendar days, and with a maximum period of three months from their expedition, DCM Sistemes reserves the right to accept or not the above-mentioned return at its total and entire discretion. In case DCM Sistemes accept the return of the goods, the expenses of the return will be charge by these amounts:

DCM Sistemes will also apply this scale when the return takes place as a result of a client's mistake, regardless of the fact that would be done within 30 calendar days.

DCM Sistemes will reject any return of customized systems.

Delivery deadline

The delivery deadline offered in any related document should be understood always as orientating. The possible delays in the delivery of the products, always taking as reference the date compromised in writing by DCM Sistemes, can not cause neither the cancellation of the purchasing order nor any indemnification, except a contrary stipulation previously accepted by DCM Sistemes.

Payment conditions

The payment conditions of sent products would be the ones specifically indicated in the related documents.

Jurisdiction

The parties expressly submit themselves to the Courts and Judges of Valencia, for the resolution of the present general sales conditions of the company DCM Sistemes.